Shipping Policy
Last updated on: Monday, February 10, 2025
1. Shipping Costs
Shipping costs are automatically calculated during the checkout process, depending on your location and the chosen shipping method. We offer various shipping options to meet your needs, from standard shipping to express shipping (if available).
- Free Shipping: We offer free standard shipping for orders within the Netherlands.
- International Shipping Costs: For international orders, shipping costs are automatically calculated based on the delivery address. Shipping costs may vary depending on the country and shipping method.
2. Shipping Times
- Within the Netherlands: Orders are usually shipped within 1-3 business days after receipt of payment.
- International orders: Delivery time for international orders can vary between 5-10 business days, depending on the destination and the chosen shipping method.
Please note: The stated delivery times are estimates and may vary based on external factors such as weather conditions, public holidays, or carrier delays.
3. Shipping Methods
We ship your orders via reliable carriers such as PostNL, DPD, and DHL. After payment, you will receive a tracking number so you can track your order.
4. Shipping Responsibility
- Within the Netherlands: We are responsible for your order until it is delivered to the address you provided.
- International orders: Piece of Sun is not responsible for any customs duties or taxes that may be levied in the destination country.
5. Uncollected orders
If your order cannot be delivered (for example, because no one is home to receive the package), the package may be returned to our warehouse. In this case, we will contact you to re-charge the order costs for a new shipment.
6. Problems with your order
If your order is damaged or lost during shipping, please contact us within 7 days of receiving your package at info@pieceofsun.com. We will initiate an investigation with the carrier and help you find a solution.
7. Changes to the Shipping Policy
We reserve the right to modify this shipping policy at any time. All changes will be posted on this page and will be effective from the date of publication.