Privacy Policy

Last updated: November 23, 2025This

Privacy Policy describes how Piece of Sun ('the Site', 'we', 'us', or 'our') collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.pieceofsun.com (the 'Site') or otherwise communicate with us about the Site (collectively, the 'Services'). For the purposes of this Privacy Policy, 'you' and 'your' refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How we collect and use your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use depends on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, fulfill any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to any information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions and any other information used to set up an account.
• Shopping information including the items you view, put in your cart, or add to your wishlist.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies and Other Technologies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges, or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, for facilitating any returns and exchanges and to enable you to post reviews. We may also enhance your shopping experience by enabling Shopify to match your account to other Shopify services you may wish to use. In this instance, Shopify processes your data as set out in the Privacy Policy and Consumer Privacy Policy.
• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the lawful basis for this data processing activity is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the lawful basis for this data processing activity is our legitimate interest in keeping our website secure for you and other customers, according to Art. 6 (1) (f) GDPR.
• Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to communicate with you, to provide effective service to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR .

Cookies

Like many other websites, we use cookies on our Site. Specific information about the cookies we use in connection with supporting our store with Shopify can be found at https://www.shopify.com/legal/cookies. We use Cookies to support and improve our Site and our Services (including to remember your actions and preferences), to perform analytics and to gain a better understanding of user interaction with the Services (in our legitimate interest to manage, improve and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can set your browser settings to delete or reject cookies. Please note that deleting or blocking cookies may negatively impact your user experience and may cause some Services, including certain features and general functionality, to not work correctly or no longer be available. In addition, blocking Cookies may not completely prevent the way we share information with third parties, such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract performance, legitimate purposes, and other reasons covered by this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide services and display advertisements to you. Our business and marketing partners will use your data in accordance with their own privacy statements.
• When you instruct us, request us, or otherwise consent to us sharing certain data with third parties, for example, to deliver products to you or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our group of companies, in our legitimate interests to run a successful business.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information about users for the purposes set forth above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

We do not use or disclose sensitive personal data without your consent or for the purpose of inferring characteristics about you.

With your consent, we share personal data as follows to carry out advertising and marketing activities.

Third-Party Websites and Links.

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information located on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking sites, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. The inclusion of such links on our Site does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child from whom you believe we have collected personal information, please contact us using the contact information below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Storage of Your Data

Please note that no security measure is perfect or impenetrable, and we cannot guarantee 'perfect security'. Furthermore, data you send to us may not be secure during transmission. We advise you not to use unsecured channels to communicate sensitive or confidential information to us.

How long we store your personal data depends on various factors, such as whether we need the data to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes, or to comply with other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the following rights with respect to your personal data. However, these rights are not absolute and may only apply in certain circumstances, and in certain cases, we may decline your request as permitted by law.

• Right to Access/Know: You may have the right to request access to the personal data we hold about you, including details about how we use and share your information.
• Right to Delete: You may have the right to request that we delete the personal data we hold about you.
• Right to Correction: You may have the right to request that we correct inaccurate personal data we hold about you.
• Right to Portability: Under certain circumstances and with certain exceptions, you may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party.
• Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to direct us not to "sell" or "share" your personal data or to opt out of the processing of your personal data for purposes considered "targeted advertising" as defined by applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will automatically treat this as a request to opt-out of "selling" or "sharing" information for the device and browser you are using to visit the Site.
• Restriction of Processing: You may have the right to ask us to stop or restrict the processing of your personal data.
• Withdrawal of Consent: Where we rely on your consent to process your personal data, you may have the right to withdraw that consent.
• Appeal: You may have the right to appeal our decision if we decline to process your request. You can do so by directly replying to our declination.
• Manage Communication Preferences: We may send you promotional emails, and you can opt out of receiving those communications at any time by using the unsubscribe option that is part of the emails we send. If you opt out, we may still send you non-promotional emails, such as emails about your account or orders you have made.

Complaints

If you have any complaints about how we process your personal data, you can contact us using the contact details below. If you are not satisfied with our response to your complaint, you have the right, depending on where you live, to appeal our decision by contacting us using the contact details below, or to lodge your complaint with your local data protection authority. For the EEA, you can find a list of the relevant data protection supervisory authorities here.

International Users

Please note that we may transfer, store and process your personal data outside the country in which you live. Your personal data will also be processed by staff and third party service providers and partners in these countries.

Where we transfer your personal data outside Europe, we rely on recognised transfer mechanisms such as the European Commission's standard contractual clauses, or equivalent contracts issued by the relevant competent UK authority, to the extent relevant, unless the data is transferred to a country that has been deemed to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of your available rights, please call us or send us an email at info@pieceofsun.com or contact us at Vogelwei, Katwijk, 2223 DA, NL.

Under applicable data protection laws and unless explicitly stated otherwise, we are the data controller for your personal data.